Top 10 frequently asked questions

• Can I combine GVB Flex on the debit card with other products or season tickets?
• How do I obtain a public transport statement?
• What can I do if I missed a check-in or check-out?
• Where can I find the disruptions?
• Where can I go if I have lost something in a GVB vehicle?
• Can I travel with a wheelchair, mobility scooter or stroller?
• How can I see which plan is right for me?
• How does travelling with your debit card (OVpay) work?
• Can I transfer my current season ticket on my OV-chipkaart to GVB Flex on my debit card?
• How do I activate my GVB Flex season ticket on my debit card?